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active_work_in_progress

The customer has a live reservation, or a call not yet through wrap-up, so it cannot be handed over (or its opportunity re-owned) now. Finish the call and wrap-up first.

Problem shape

Every non-2xx response is an RFC 9457 application/problem+json body. The type URI below is stable and machine-matchable, so branch on the final path segment (the code) and treat the status as redundant confirmation. See the error-handling guide.

{
  "type": "https://docs.vocapable.com/errors/active_work_in_progress",
  "title": "…",
  "status": 409,
  "detail": "…",
  "instance": "/v1/…"
}

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