The caller-request queue: messages and tickets the AI took mid-call

GET

/v1/caller-requests

curl --request GET \
  --url 'https://api.vocapable.com/v1/caller-requests?limit=50' \
  --header 'Authorization: Bearer <token>'

Cursor + filters + a watermark ETag, exactly like the attempt feed it sits beside.

Authorizations

• HTTPBearer

Parameters

Query Parameters

limit

Limit

integer

default: 50 >= 1 <= 200

cursor

Any of:

string

string

null

null

agent_version_id

Any of:

string

string

null

null

Filter on agent_version_id. Comma-separated values are OR.

agent_version_id.gte

Any of:

string

string

null

null

Filter on agent_version_id with the gte operator.

agent_version_id.lte

Any of:

string

string

null

null

Filter on agent_version_id with the lte operator.

agent_version_id.gt

Any of:

string

string

null

null

Filter on agent_version_id with the gt operator.

agent_version_id.lt

Any of:

string

string

null

null

Filter on agent_version_id with the lt operator.

agent_version_id.in

Any of:

string

string

null

null

Filter on agent_version_id with the in operator.

call_id

Any of:

string

string

null

null

Filter on call_id. Comma-separated values are OR.

call_id.gte

Any of:

string

string

null

null

Filter on call_id with the gte operator.

call_id.lte

Any of:

string

string

null

null

Filter on call_id with the lte operator.

call_id.gt

Any of:

string

string

null

null

Filter on call_id with the gt operator.

call_id.lt

Any of:

string

string

null

null

Filter on call_id with the lt operator.

call_id.in

Any of:

string

string

null

null

Filter on call_id with the in operator.

contact_id

Any of:

string

string

null

null

Filter on contact_id. Comma-separated values are OR.

contact_id.gte

Any of:

string

string

null

null

Filter on contact_id with the gte operator.

contact_id.lte

Any of:

string

string

null

null

Filter on contact_id with the lte operator.

contact_id.gt

Any of:

string

string

null

null

Filter on contact_id with the gt operator.

contact_id.lt

Any of:

string

string

null

null

Filter on contact_id with the lt operator.

contact_id.in

Any of:

string

string

null

null

Filter on contact_id with the in operator.

created_at

Any of:

string

string

null

null

Filter on created_at. Comma-separated values are OR.

created_at.gte

Any of:

string

string

null

null

Filter on created_at with the gte operator.

created_at.lte

Any of:

string

string

null

null

Filter on created_at with the lte operator.

created_at.gt

Any of:

string

string

null

null

Filter on created_at with the gt operator.

created_at.lt

Any of:

string

string

null

null

Filter on created_at with the lt operator.

created_at.in

Any of:

string

string

null

null

Filter on created_at with the in operator.

kind

Any of:

string

string

null

null

Filter on kind. Comma-separated values are OR.

kind.gte

Any of:

string

string

null

null

Filter on kind with the gte operator.

kind.lte

Any of:

string

string

null

null

Filter on kind with the lte operator.

kind.gt

Any of:

string

string

null

null

Filter on kind with the gt operator.

kind.lt

Any of:

string

string

null

null

Filter on kind with the lt operator.

kind.in

Any of:

string

string

null

null

Filter on kind with the in operator.

severity

Any of:

string

string

null

null

Filter on severity. Comma-separated values are OR.

severity.gte

Any of:

string

string

null

null

Filter on severity with the gte operator.

severity.lte

Any of:

string

string

null

null

Filter on severity with the lte operator.

severity.gt

Any of:

string

string

null

null

Filter on severity with the gt operator.

severity.lt

Any of:

string

string

null

null

Filter on severity with the lt operator.

severity.in

Any of:

string

string

null

null

Filter on severity with the in operator.

state

Any of:

string

string

null

null

Filter on state. Comma-separated values are OR.

state.gte

Any of:

string

string

null

null

Filter on state with the gte operator.

state.lte

Any of:

string

string

null

null

Filter on state with the lte operator.

state.gt

Any of:

string

string

null

null

Filter on state with the gt operator.

state.lt

Any of:

string

string

null

null

Filter on state with the lt operator.

state.in

Any of:

string

string

null

null

Filter on state with the in operator.

Responses

200

Successful Response

Media typeapplication/json

CursorPage[CallerRequestSummary]

object

data

required

Data

Array<object>

CallerRequestSummary

One caller request as the list endpoint renders it.

object

id

required

Id

string

kind

required

Kind

string

Allowed values: message support_ticket

state

required

State

string

Allowed values: open acknowledged resolved

severity

Any of:

string

string

Allowed values: critical high normal low

null

null

contact_id

Any of:

string

string

null

null

call_id

Any of:

string

string

null

null

agent_version_id

Any of:

string

string

null

null

phone_number_id

Any of:

string

string

null

null

caller_name

Any of:

string

string

null

null

subject

Any of:

string

string

null

null

body

required

Body

string

assignee_user_id

Any of:

string

string

null

null

acknowledged_by_ref

Any of:

string

string

null

null

acknowledged_at

Any of:

string

string format: date-time

null

null

resolved_by_ref

Any of:

string

string

null

null

resolved_at

Any of:

string

string format: date-time

null

null

version

required

Version

integer

created_at

required

Created At

string format: date-time

updated_at

required

Updated At

string format: date-time

next_cursor

Any of:

string

string

null

null

has_more

Has More

boolean

Example

{
  "data": [
    {
      "kind": "message",
      "state": "open",
      "severity": "critical"
    }
  ],
  "has_more": false
}

422

Validation Error

Media typeapplication/json

HTTPValidationError

object

detail

Detail

Array<object>

ValidationError

object

loc

required

Location

Array

msg

required

Message

string

type

required

Error Type

string

input

Input

ctx

Context

object

Example^generated

{
  "detail": [
    {
      "loc": [
        "example"
      ],
      "msg": "example",
      "type": "example",
      "input": "example",
      "ctx": {}
    }
  ]
}