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vocapable.Docs

List Tickets

GET
/v1/support/tickets
curl --request GET \
  --url 'https://api.vocapable.com/v1/support/tickets?company_id=example&limit=50' \
  --cookie __Host-vcp-session=<__Host-vcp-session>

Authorizations

Section titled “Authorizations”

Parameters

Section titled “Parameters”

Query Parameters

Section titled “Query Parameters”
company_id
required
Company Id
string
>= 1 characters <= 100 characters
limit
Limit
integer
default: 50 >= 1 <= 200
cursor
Any of:
string

Responses

Section titled “Responses”

200

Section titled “200”

Successful Response

Media typeapplication/json
SupportPage
object
data
required
Data
Array<object>
SupportTicket
object
id
required
Id
string
subject
required
Subject
string
preview
required
Preview
string
status
required
Status
string
Allowed values: open waiting_customer resolved
priority
required
Priority
string
Allowed values: critical high normal low
revision
required
Revision
integer
created_at
required
Created At
string format: date-time
updated_at
required
Updated At
string format: date-time
source
required
Source
string
Allowed values: customer_portal staff ai_call
customer
required
Any of:
SupportCompany
object
id
required
Id
string
name
required
Name
string
customer_identity
required
Customer Identity
string
Allowed values: verified_session staff_linked unverified
assignee
required
Any of:
SupportAssignee
object
staff_user_id
required
Staff User Id
string
display_name
required
Display Name
string
source_call_id
required
Any of:
string
source_company_id
required
Any of:
string
next_cursor
required
Any of:
string
has_more
required
Has More
boolean
counts
required
Counts
object
key
additional properties
integer
Example
{
  "data": [
    {
      "status": "open",
      "priority": "critical",
      "source": "customer_portal",
      "customer_identity": "verified_session"
    }
  ]
}

422

Section titled “422”

Validation Error

Media typeapplication/json
HTTPValidationError
object
detail
Detail
Array<object>
ValidationError
object
loc
required
Location
Array
msg
required
Message
string
type
required
Error Type
string
input
Input
ctx
Context
object
Examplegenerated
{
  "detail": [
    {
      "loc": [
        "example"
      ],
      "msg": "example",
      "type": "example",
      "input": "example",
      "ctx": {}
    }
  ]
}