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Your evaluations (team for supervisors)

GET
/v1/mobile/workspace/quality/evaluations
curl --request GET \
  --url https://api.vocapable.com/v1/mobile/workspace/quality/evaluations \
  --header 'Authorization: Bearer <token>'

Authorizations

Section titled “Authorizations”

Parameters

Section titled “Parameters”

Query Parameters

Section titled “Query Parameters”
status
Any of:
string
Allowed values: draft submitted acknowledged completed needs_review reviewed
cursor
Any of:
string
<= 64 characters

Responses

Section titled “Responses”

200

Section titled “200”

Successful Response

Media typeapplication/json
QualityEvaluations
object
data
required
Data
Array<object>
QualityEvaluationSummary
object
id
required
Id
string
scorecard_id
required
Scorecard Id
string
scorecard_name
required
Scorecard Name
string
scorecard_version
required
Scorecard Version
integer
call
required
QualityEvaluationCall
object
workspace_call_id
required
Any of:
string
ai_call_id
required
Any of:
string
direction
required
Direction
string
Allowed values: inbound outbound
queue_key
required
Any of:
string
call_at
required
Call At
string format: date-time
conversation_id
Any of:
string
channel
Channel
string
default: voice
Allowed values: voice sms
subject_kind
required
Subject Kind
string
Allowed values: person ai_agent
subject
required
Any of:
WorkspacePersonRef

A teammate named on a record: the id the server holds and the name to show.

object
user_id
required
User Id
string
name
required
Name
string
score_source
required
Score Source
string
Allowed values: human ai
label
required
Label
string
evaluator
required
Any of:
WorkspacePersonRef

A teammate named on a record: the id the server holds and the name to show.

object
user_id
required
User Id
string
name
required
Name
string
status
required
Status
string
Allowed values: draft submitted acknowledged completed needs_review reviewed
score
required
Any of:
number
raw_score
required
Any of:
number
auto_failed
required
Auto Failed
boolean
answered
required
Answered
integer
needs_review_count
required
Needs Review Count
integer
calibration_session_id
required
Any of:
string
reviews_evaluation_id
required
Any of:
string
submitted_at
required
Any of:
string format: date-time
ack_due_at
required
Any of:
string format: date-time
acknowledged_at
required
Any of:
string format: date-time
open_disputes
required
Open Disputes
integer
revision
required
Revision
integer
created_at
required
Created At
string format: date-time
next_cursor
required
Any of:
string
scope
required
Scope
string
Allowed values: self team
Example
{
  "data": [
    {
      "call": {
        "direction": "inbound",
        "channel": "voice"
      },
      "subject_kind": "person",
      "score_source": "human",
      "status": "draft"
    }
  ],
  "scope": "self"
}

422

Section titled “422”

Validation Error

Media typeapplication/json
HTTPValidationError
object
detail
Detail
Array<object>
ValidationError
object
loc
required
Location
Array
msg
required
Message
string
type
required
Error Type
string
input
Input
ctx
Context
object
Examplegenerated
{
  "detail": [
    {
      "loc": [
        "example"
      ],
      "msg": "example",
      "type": "example",
      "input": "example",
      "ctx": {}
    }
  ]
}