Receptionist transfers live right now: every one for an owner or manager, your own otherwise (PRD E4-R7)

GET

/v1/workspace/live-handoffs

const url = 'https://api.vocapable.com/v1/workspace/live-handoffs';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}

curl --request GET \
  --url https://api.vocapable.com/v1/workspace/live-handoffs \
  --header 'Authorization: Bearer <token>'

Authorizations

HTTPBearer

Responses

200

Successful Response

application/json

LiveHandoffList

object

observed_at

required

Observed At

string format: date-time

data

required

Data

Array<object>

LiveHandoffSummary

One live receptionist handoff in the manager’s list (PRD E4-R7).

object

handoff_id

required

Handoff Id

string

state

required

State

string

Allowed values: ringing_app ringing_phone connecting connected declined missed ended reassigned

rep_name

required

Any of:

string
null

string

caller_name

required

Any of:

string
null

string

summary

required

Any of:

string
null

string

requested_at

required

Requested At

string format: date-time

can_redirect

required

Can Redirect

boolean

can_take_message

required

Can Take Message

boolean

redirected_to

required

Any of:

string
null

string

Example

{
  "data": [
    {
      "state": "ringing_app"
    }
  ]
}