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Reopen a resolved conversation

POST
/v1/workspace/inbox/threads/{contact_id}/reopen
curl --request POST \
  --url https://api.vocapable.com/v1/workspace/inbox/threads/example/reopen \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{ "expected_revision": 1 }'

Authorizations

Section titled “Authorizations”

Parameters

Section titled “Parameters”

Path Parameters

Section titled “Path Parameters”
contact_id
required
Contact Id
string

Request Bodyrequired

Section titled “Request Bodyrequired”
Media typeapplication/json
WorkspaceThreadStateChange

Resolve or reopen a conversation.

object
expected_revision
required
Expected Revision
integer
>= 1
Examplegenerated
{
  "expected_revision": 1
}

Responses

Section titled “Responses”

200

Section titled “200”

Successful Response

Media typeapplication/json
WorkspaceThreadSummary
object
contact_id
required
Contact Id
string
organization_id
required
Any of:
string
organization_name
required
Any of:
string
contact_name
required
Contact Name
string
title
required
Any of:
string
owner
required
Any of:
WorkspacePersonRef

A teammate named on a record: the id the server holds and the name to show.

object
user_id
required
User Id
string
name
required
Name
string
last_at
required
Last At
string format: date-time
last_kind
required
Last Kind
string
Allowed values: sms caller_request reply voicemail call
preview
required
Preview
string
tag
required
Tag
string
Allowed values: outreach_held pending_review draft awaiting_reply replied
status
required
Status
string
Allowed values: open resolved
resolved_at
required
Any of:
string format: date-time
resolved_by
required
Any of:
WorkspacePersonRef

A teammate named on a record: the id the server holds and the name to show.

object
user_id
required
User Id
string
name
required
Name
string
assignee
required
Any of:
WorkspaceThreadAssignee

The teammate a conversation is assigned to: a membership of this company.

object
membership_id
required
Membership Id
string
user_id
required
Any of:
string
name
required
Name
string
active
required
Active
boolean
is_you
required
Is You
boolean
unread
required
Unread
boolean
revision
required
Revision
integer
Example
{
  "last_kind": "sms",
  "tag": "outreach_held",
  "status": "open"
}

422

Section titled “422”

Validation Error

Media typeapplication/json
HTTPValidationError
object
detail
Detail
Array<object>
ValidationError
object
loc
required
Location
Array
msg
required
Message
string
type
required
Error Type
string
input
Input
ctx
Context
object
Examplegenerated
{
  "detail": [
    {
      "loc": [
        "example"
      ],
      "msg": "example",
      "type": "example",
      "input": "example",
      "ctx": {}
    }
  ]
}