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Change after-call work and auto-answer

PATCH
/v1/workspace/contact-center/agent-settings
curl --request PATCH \
  --url https://api.vocapable.com/v1/workspace/contact-center/agent-settings \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{ "acw_seconds": 1, "acw_extend_seconds": 1, "acw_max_extensions": 1, "auto_answer_allowed": true, "expected_revision": 1 }'

Authorizations

Section titled “Authorizations”

Request Bodyrequired

Section titled “Request Bodyrequired”
Media typeapplication/json
ContactCenterAgentSettingsUpdate

Only the fields sent change; acw_seconds: null returns to the product default.

object
acw_seconds
Any of:
integer
<= 900
acw_extend_seconds
Any of:
integer
<= 300
acw_max_extensions
Any of:
integer
<= 5
auto_answer_allowed
Any of:
boolean
expected_revision
required
Expected Revision
integer
>= 1
Examplegenerated
{
  "acw_seconds": 1,
  "acw_extend_seconds": 1,
  "acw_max_extensions": 1,
  "auto_answer_allowed": true,
  "expected_revision": 1
}

Responses

Section titled “Responses”

200

Section titled “200”

Successful Response

Media typeapplication/json
ContactCenterAgentSettings
object
contact_center_enabled
required
Contact Center Enabled
boolean
acw_seconds
required
Acw Seconds
integer
acw_seconds_configured
required
Any of:
integer
default_acw_seconds
required
Default Acw Seconds
integer
acw_extend_seconds
required
Acw Extend Seconds
integer
acw_max_extensions
required
Acw Max Extensions
integer
auto_answer_allowed
required
Auto Answer Allowed
boolean
revision
required
Revision
integer
reason_codes
required
Reason Codes
Array<object>
AgentReasonCode
object
code
required
Code
string
label
required
Label
string
builtin
required
Builtin
boolean
archived
Archived
boolean
revision
Any of:
integer
max_duration_seconds
Any of:
integer
paid
Paid
boolean
default: true
line_overrides
required
Line Overrides
Array<object>
ContactCenterLineAcw
object
phone_number_id
required
Phone Number Id
string
acw_seconds
required
Acw Seconds
integer
revision
required
Revision
integer
Example
{
  "reason_codes": [
    {
      "archived": false,
      "paid": true
    }
  ]
}

422

Section titled “422”

Validation Error

Media typeapplication/json
HTTPValidationError
object
detail
Detail
Array<object>
ValidationError
object
loc
required
Location
Array
msg
required
Message
string
type
required
Error Type
string
input
Input
ctx
Context
object
Examplegenerated
{
  "detail": [
    {
      "loc": [
        "example"
      ],
      "msg": "example",
      "type": "example",
      "input": "example",
      "ctx": {}
    }
  ]
}