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Recompute the agreement now

POST
/v1/workspace/quality/agreement/recompute
curl --request POST \
  --url https://api.vocapable.com/v1/workspace/quality/agreement/recompute \
  --header 'Authorization: Bearer <token>'

Authorizations

Section titled “Authorizations”

Responses

Section titled “Responses”

200

Section titled “200”

Successful Response

Media typeapplication/json
QualityAgreement

CC5-R3: the agreement table, visible to supervisors and to the agents scored.

object
thresholds
required
QualityThresholds

The PRD numbers the product applies (shown in-product with their reason).

object
min_calibrated_calls
required
Min Calibrated Calls
integer
min_agreement
required
Min Agreement
number
scoring_deadline_minutes
required
Scoring Deadline Minutes
integer
dispute_window_days
required
Dispute Window Days
integer
dispute_resolution_business_days
required
Dispute Resolution Business Days
integer
recompute_interval_days
required
Recompute Interval Days
integer
computed_at
required
Any of:
string format: date-time
scorecards
required
Scorecards
Array<object>
QualityAgreementScorecard
object
scorecard_id
required
Scorecard Id
string
name
required
Name
string
version
required
Version
integer
questions
required
Questions
Array<object>
QualityAgreementQuestion
object
question_key
required
Question Key
string
text
required
Text
string
fingerprint
required
Fingerprint
string
calibrated_calls
required
Calibrated Calls
integer
agreement
required
Any of:
number
kappa
required
Any of:
number
auto_score
required
Auto Score
boolean
status_label
required
Status Label
string
computed_at
required
Any of:
string format: date-time
demoted_at
required
Any of:
string format: date-time
Examplegenerated
{
  "thresholds": {
    "min_calibrated_calls": 1,
    "min_agreement": 1,
    "scoring_deadline_minutes": 1,
    "dispute_window_days": 1,
    "dispute_resolution_business_days": 1,
    "recompute_interval_days": 1
  },
  "computed_at": "2026-04-15T12:00:00Z",
  "scorecards": [
    {
      "scorecard_id": "example",
      "name": "example",
      "version": 1,
      "questions": [
        {
          "question_key": "example",
          "text": "example",
          "fingerprint": "example",
          "calibrated_calls": 1,
          "agreement": 1,
          "kappa": 1,
          "auto_score": true,
          "status_label": "example",
          "computed_at": "2026-04-15T12:00:00Z",
          "demoted_at": "2026-04-15T12:00:00Z"
        }
      ]
    }
  ]
}