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One alert

GET
/v1/workspace/contact-center/alerts/{alert_id}
curl --request GET \
--url https://api.vocapable.com/v1/workspace/contact-center/alerts/example \
--header 'Authorization: Bearer <token>'
alert_id
required
Alert Id
string

Successful Response

Media typeapplication/json
CcActiveAlert
object
id
required
Id
string
rule_id
required
Rule Id
string
kind
required
Kind
string
Allowed values: service_level longest_wait calls_waiting available_agents abandon_rate agent_state_duration adherence
queue_key
required
Any of:
string
queue_name
required
Any of:
string
subject_user_id
required
Any of:
string
subject_name
required
Any of:
string
value
required
Any of:
number
threshold
required
Threshold
number
fired_at
required
Fired At
string format: date-time
cleared_at
required
Any of:
string format: date-time
message
required
Message
string
Example
{
"kind": "service_level"
}

Validation Error

Media typeapplication/json
HTTPValidationError
object
detail
Detail
Array<object>
ValidationError
object
loc
required
Location
Array
msg
required
Message
string
type
required
Error Type
string
input
Input
ctx
Context
object
Examplegenerated
{
"detail": [
{
"loc": [
"example"
],
"msg": "example",
"type": "example",
"input": "example",
"ctx": {}
}
]
}