Your wallboard views and those shared with you

GET

/v1/workspace/contact-center/wallboard-views

const url = 'https://api.vocapable.com/v1/workspace/contact-center/wallboard-views';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}

curl --request GET \
  --url https://api.vocapable.com/v1/workspace/contact-center/wallboard-views \
  --header 'Authorization: Bearer <token>'

Authorizations

HTTPBearer

Responses

200

Successful Response

application/json

CcWallboardViews

object

data

required

Data

Array<object>

CcWallboardView

object

name

required

Name

string

>= 1 characters <= 80 characters

shared

Shared

boolean

queue_ids

Queue Ids

Array<string>

<= 50 items

team_ids

Team Ids

Array<string>

<= 50 items

tiles

Tiles

Array<string>

<= 12 items

Allowed values: out_of_adherence waiting longest_wait service_level service_level_interval asa aht abandon_rate answered offered agents_by_state ewt callbacks

thresholds

Thresholds

object

key

additional properties

object

key

additional properties

number

rotate_seconds

Any of:

integer
null

integer

>= 15 <= 120

channel

Channel

string

default: all

Allowed values: voice sms all

required

string

revision

required

Revision

integer

owner_user_id

required

Any of:

string
null

string

can_edit

required

Can Edit

boolean

created_at

required

Created At

string format: date-time

updated_at

required

Updated At

string format: date-time

Example

{
  "data": [
    {
      "shared": false,
      "tiles": [
        "out_of_adherence"
      ],
      "channel": "voice"
    }
  ]
}