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Add a holiday or exception day

POST
/v1/workspace/contact-center/wfm/exception-days
curl --request POST \
  --url https://api.vocapable.com/v1/workspace/contact-center/wfm/exception-days \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{ "day": "2026-04-15", "queue_key": "example", "kind": "holiday", "multiplier": 1, "label": "example" }'

Authorizations

Section titled “Authorizations”

Parameters

Section titled “Parameters”

Header Parameters

Section titled “Header Parameters”
Idempotency-Key
Any of:
string

Unique key for this request, so a retry replays the original result instead of repeating the work. Stored for 24 hours; a replayed response carries Idempotent-Replay: true. A UUID is the documented shape.

Request Bodyrequired

Section titled “Request Bodyrequired”
Media typeapplication/json
CcWfmExceptionDayCreate
object
day
required
Day
string format: date
queue_key
Any of:
string
>= 1 characters <= 96 characters /^[A-Za-z0-9_:-]+$/
kind
Kind
string
default: holiday
Allowed values: holiday closed exclude event
multiplier
Any of:
number
<= 5
label
required
Label
string
>= 1 characters <= 80 characters

Responses

Section titled “Responses”

201

Section titled “201”

Successful Response

Media typeapplication/json
CcWfmExceptionDay
object
id
required
Id
string
revision
required
Revision
integer
day
required
Day
string format: date
queue_key
required
Any of:
string
kind
required
Kind
string
Allowed values: holiday closed exclude event
multiplier
required
Multiplier
number
label
required
Label
string
created_at
required
Created At
string format: date-time
Example
{
  "kind": "holiday"
}

422

Section titled “422”

Validation Error

Media typeapplication/json
HTTPValidationError
object
detail
Detail
Array<object>
ValidationError
object
loc
required
Location
Array
msg
required
Message
string
type
required
Error Type
string
input
Input
ctx
Context
object
Examplegenerated
{
  "detail": [
    {
      "loc": [
        "example"
      ],
      "msg": "example",
      "type": "example",
      "input": "example",
      "ctx": {}
    }
  ]
}