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Manual interval overrides

GET
/v1/workspace/contact-center/wfm/forecast/overrides
curl --request GET \
  --url 'https://api.vocapable.com/v1/workspace/contact-center/wfm/forecast/overrides?days=7' \
  --header 'Authorization: Bearer <token>'

Authorizations

Section titled “Authorizations”

Parameters

Section titled “Parameters”

Query Parameters

Section titled “Query Parameters”
queue
Any of:
Array<string>
<= 50 items
start
Any of:
string format: date
days
Days
integer
default: 7 >= 1 <= 28

Responses

Section titled “Responses”

200

Section titled “200”

Successful Response

Media typeapplication/json
CcWfmOverrides
object
data
required
Data
Array<object>
CcWfmOverride
object
id
required
Id
string
queue_key
required
Queue Key
string
channel
required
Channel
string
interval_start
required
Interval Start
string format: date-time
volume
required
Any of:
number
aht_seconds
required
Any of:
number
note
required
Any of:
string
updated_at
required
Updated At
string format: date-time
Examplegenerated
{
  "data": [
    {
      "id": "example",
      "queue_key": "example",
      "channel": "example",
      "interval_start": "2026-04-15T12:00:00Z",
      "volume": 1,
      "aht_seconds": 1,
      "note": "example",
      "updated_at": "2026-04-15T12:00:00Z"
    }
  ]
}

422

Section titled “422”

Validation Error

Media typeapplication/json
HTTPValidationError
object
detail
Detail
Array<object>
ValidationError
object
loc
required
Location
Array
msg
required
Message
string
type
required
Error Type
string
input
Input
ctx
Context
object
Examplegenerated
{
  "detail": [
    {
      "loc": [
        "example"
      ],
      "msg": "example",
      "type": "example",
      "input": "example",
      "ctx": {}
    }
  ]
}