vocapablePlanning defaults
GET
/v1/workspace/contact-center/wfm/settings
const url = 'https://api.vocapable.com/v1/workspace/contact-center/wfm/settings';const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
try { const response = await fetch(url, options); const data = await response.json(); console.log(data);} catch (error) { console.error(error);}curl --request GET \ --url https://api.vocapable.com/v1/workspace/contact-center/wfm/settings \ --header 'Authorization: Bearer <token>'Authorizations
Section titled “Authorizations”Responses
Section titled “Responses”Successful Response
Media typeapplication/json
CcWfmSettings
object
revision
required
Revision
integer
shrinkage
required
Shrinkage
number
max_occupancy
required
Max Occupancy
number
grace_minutes
required
Grace Minutes
integer
history_weeks
required
History Weeks
integer
recency_decay
required
Recency Decay
number
max_shifts_per_week
required
Max Shifts Per Week
integer
timezone
required
Timezone
string
Examplegenerated
{ "revision": 1, "shrinkage": 1, "max_occupancy": 1, "grace_minutes": 1, "history_weeks": 1, "recency_decay": 1, "max_shifts_per_week": 1, "timezone": "example"}